Account
Delete your Mega Chat Live account
This page explains how to delete your MegaLive app account and what happens to your data.
1. Send a request
Email customer-service@megachat.live with the subject "Delete my account". Send it from the email address linked to your account, or include your MegaLive user ID.
2. Verification
We may ask you to confirm that you own the account before deleting it.
3. Deletion
We delete your profile, posts, messages, photos, and other account data within 30 days of confirming your request.
4. What we keep
Transaction, wallet, payout, and moderation records may be kept for up to [X] years where the law, accounting, fraud prevention, or safety requires it. These records are not used for any other purpose.
5. Balances
Unused Coins, Diamonds, VIP membership, and other virtual items are permanently lost when the account is deleted and cannot be refunded or restored.